CISCO CERTIFIED INTERNET EXPERT (CCIE)

• Plan, analyze, design and implement technical solutions.
• Manage the implementation and delivery of IT consulting services to clients from proposal development to implementation and delivery.
• Provide support to router problem isolation and reconfiguration tasks.
• Provide direction and assistance in diagnosing security equipment problems (e.g. PIX firewalls, Tipping Point, Lancope, ActiveScout, and Juniper Netscreen).
• Analysis of customer reported network performance problems (e.g. application delay, poor throughput).

SECRETARY / OFFICE ADMINISTRATOR

Job Description

• Provide clerical support to managers and other employees.
• Organizing files, ordering office supplies, handling mail, scanning documents and arranging travel.
• Managing appointments and writing reports.
• Communicating messages to other staff members, clients and businesses. These messages may include e-mailed or printed memos, meeting minutes, letters and press releases.
• Responsible for the implementation and ongoing maintenance of all office policies and procedures.
• Manage and order supplies within the budget guidelines of the organization.

Qualifications / Skills

• B.Sc. degree or equivalent.
• Proficiency in English.
• Working knowledge of prevailing popular application software and spreadsheets and other related commercial Windows packages; i.e. MS Office.
• Ability to type in English and Arabic.
• Strong management and organizational skills.
• Must display a high degree of emotional maturity while keeping difficult situations in proper prospective.
• Must be flexible and have well-developed interpersonal skills.
• Must excel in personal interactions with the staff at all levels of the organization.

NETWORK ENGINEER

Job Description

• Plan, provide analysis, design and implement technical solutions.
• Manage the implementation and delivery of IT consulting services to clients starting with proposal development leading to implementation and delivery.
• Provide support to router problem isolation and reconfiguration tasks.
• Provide direction and assistance in diagnosing security equipment problems.
• Analysis of customer reported network performance problems (e.g. application delay, poor throughput).

Qualifications / Skills

• CCIE/CCNA/CCDP certification.
• B.Sc. degree in an Engineering discipline with 5+ years in the telecommunications, information technology and/or systems integration industries.
• In depth understanding of complex routing protocols, complex networks and IPSEC.
• High-level expertise in the CISCO IOS and Command Line Interface.
• Intimate knowledge of CISCO hardware and hardware configurations (interfaces, AIM modules, etc.)
• Engineering and design knowledge at IP layer to absorb and understand new technical requirements and map those requirements to an implementation migration strategy.
• Well educated and intimate knowledge of layer one (physical) and layer two (data link) layer three (network) transmission technologies such as frame relay, ATM, IP, serial tdm DS1 & DS3, PPP, MLPPP, etc.
• Good analytical and problem solving skills.
• Good customer communications and interface skills.
• Works well under pressure in an operational environment.
• Excellent interpersonal and presentation skills.

LAN ENGINEER

Job Description

• Responsible for the administration and design of LAN infrastructure.
• Assist in project management as directed & allocate resources for various projects in a support capacity and develops schedules/timelines.
• Provide maintenance and support of LAN equipment.
• Configure, install, maintain and upgrade network operating systems.
• Provide technical support to the end user community and to other members of the PC Support Department as well as assist in software and/or hardware rollouts.
• Travel to all branches and offices, to work early mornings, nights and weekends as necessary.
• Provide support for all Windows operating systems and can effectively communicate with users and staff of all skill levels.
• Participate in tactical and strategic planning including vendor/product selection.
• Maintain knowledge of current and new technologies.  

• Strong knowledge of local area network architecture.
• Strong knowledge of computers and related technologies.
  Strong knowledge of infrastructure requirements and components of local area networks.
• Strong knowledge of network operating systems.
• Considerable knowledge of local area network protocols and diagnostic tools.
• Ability to supervise technical support staff.
• Ability to communicate effectively with all levels of technology users.
• Sound knowledge of WAN.
• In-depth experience with enterprise network monitoring tools.
• Practical experience with management, operation and routine maintenance procedures of information systems.
• Experience troubleshooting in a mixed vendor network environment.
• Experience in a Cisco environment.
• Experience with various network protocols.
• Experience with encryption devices.
• Good overall knowledge of computer hardware and software.
• Experience in communication network design and implementation.
• Solid experience supporting and troubleshooting Server OS and hardware.
• Microsoft and Cisco certifications are a plus.